Friday, November 11, 2016

Visitor Services Associate

JOB TITLE Visitor Services Associate
REPORTS TO Manager of Museum Operations

CLASSIFICATION Part-time, non-exempt

Pay: $12.00 per hour


Greet and welcome all visitors, answers questions and gives directions

Promotes and sells Museum Admissions and Guided tour tickets

Member outreach

Update and create content across Social Media platforms

Other Duties as assigned


Minimum 1 year experience in visitor services, sales, or general museum work.

Must be reliable, punctual, accountable, and professional

Experience in hospitality, retail, customer service, or cultural organizations preferred

Highly proficient in Social Media including Facebook, Instagram, and Twitter

High school diploma required; relevant coursework from an accredited college or university strongly preferred

Requires cash-handling experience

Experience with POS and Microsoft Office Suite preferred

Ability to identify and positively resolve visitor issues in the moment; strong decision making skills necessary

Ability to handle confidential information in a professional manner

Must be able to work weekends and special events as necessary

Effective communications skills; able to write and speak clearly


Employment is contingent upon a satisfactory background and reference check, which will include criminal reports as well as verification's of employment and educational records. You must be legally authorized to work in the United States for any employer.


Please submit your resume, cover letter and 3 professional references.