JOB TITLE Visitor Services Associate
REPORTS TO Manager of Museum Operations
CLASSIFICATION Part-time, non-exempt
DATE AVAILABLE 11-29-16
Pay: $12.00 per hour
Greet and welcome all visitors, answers questions and gives directions
Promotes and sells Museum Admissions and Guided tour tickets
Update and create content across Social Media platforms
Other Duties as assigned
Minimum 1 year experience in visitor services, sales, or general museum work.
Must be reliable, punctual, accountable, and professional
Experience in hospitality, retail, customer service, or cultural organizations preferred
Highly proficient in Social Media including Facebook, Instagram, and Twitter
High school diploma required; relevant coursework from an accredited college or university strongly preferred
Requires cash-handling experience
Experience with POS and Microsoft Office Suite preferred
Ability to identify and positively resolve visitor issues in the moment; strong decision making skills necessary
Ability to handle confidential information in a professional manner
Must be able to work weekends and special events as necessary
Effective communications skills; able to write and speak clearly
Employment is contingent upon a satisfactory background and reference check, which will include criminal reports as well as verification's of employment and educational records. You must be legally authorized to work in the United States for any employer.
Please submit your resume, cover letter and 3 professional references.